How to I recover my Google account (or Gmail) password or username?

I have forgotten my password, but my browser remembers it

If your browser saved your password (that is, the password field is automatically manned when you log in to your Google account, and you are able to log in), you can retrieve your password through your browser’s password manager.

I have forgotten the password for my private Google (Gmail) account

  1. Visit Google’s Account Recovery page;
  2. Select the I don’t know my password option;
  3. Follow the instructions shown.

I have forgotten the username/email address for my private Google (Gmail) account

  1. Visit Google’s Account Recovery page;
  2. Select the I don’t know my username option;
  3. Follow the instructions shown.
To recover your Google username by using this form, you must have already designated a recovery email address or a recovery phone number.
If you haven’t specified any recovery information, you can still find your username if you’ve recently accessed your email account through the browser Gmail shows your email address in the browser’s title bar, so searching your browser’s history for Inbox or Gmail might reveal your email address.

I have forgotten the username/email address/password for my work google account (Google Apps)

If you have an account of the Google Apps for business service, you can still use the method described above. If this proves to be irreversible, contact the administrator for your domain, which reset your password and/or try again. Or you will be able to find your username.

I have forgotten the admin username/email address for a Google Apps for Business account that I manage

First, try the methods described above. If this is unsuccessful, you may still reset the admin password by domain verification.

I have forgotten my username/email address/password, but I have a desktop/smartphone email client that still can fetch mail from my account

If you have already set up an email client to fetch mail from your account, you might be able to extract the username/password from that client.

Instructions on how to do that will vary depending on which client you use. Here are links to instructions for some of the most common clients:

  • Mac OS X Mail
  • Outlook Express
  • Eudora, FoxMail, The Bat!

I have no access to my recovery email, phone, or any other option

You may still be able to restore access to your account by manually verifying your identity.

  1. Go to the Google Account Recovery page
  2. Enter your email address and click Continue.
  3. If you are asked to enter the last password you remember, click I don’t know.

Click Verify your identity which is located under all of the other options. (It is a small link.)

You will then be asked a series of questions which you must answer to the best of your ability. If you can provide enough accurate information, you will get your account back.

Gmail Support Phone Number– 1 800 793 5007

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